Phone figures for w/c 29th August
As part of our ongoing work to improve patient access and reduce our phone waiting times, we’re committed to being […]
Average Phone Waiting Times for August was 2 minutes 27 seconds
Here at the Grange it’s important to us that patients find it easy to access our services whenever they need […]
Number of calls taken and face-to-face appointments booked in July
The activity data above shows figures for some of our services in the month of July. We’re working hard to […]
Here’s What We’re Doing to Improve Our Phone Waiting Times
Here at the Grange we take patient feedback seriously and want to provide the best patient experience possible. This includes […]
Reduced Appointment and Phone Handling Capacity Due to Staff Sickness
We would like to apologise to all of our patients for our limited appointment capacity this week. Clinician sickness has […]
Launch of Grange Connecting Communities to Health Initiative
The Grange Medical Practice is proud to have launched a new community health initiative called Connecting Communities to Health (CCH). […]
Face-to-face Appointments
The practice is proud to announce that over the last 3 months (January- March 2022) approximately 50% of all appointments […]
Share your Feedback with the CQC
The practice is due to have an inspection from the Care Quality Commission (CQC) in early May 2022, and they […]
Urgent Omicron COVID Update
Please do not attend the surgery unless you have an appointment. The practice has been asked to prioritise COVID-19 vaccinations. […]
Practice Monthly Activity Data
Slide through to explore our monthly activity data on providing you with the best possible care.
